Frequently Ask Questions
Orders can be placed through our website 24 hours a day, 7 days a week.
All prices are stated in USD and the following payment methods
are accepted: Visa, MasterCard, American Express, and Discover.
We are required to collect sales tax for orders shipped to Texas.
We provide hassle free exchange if the size of the garment is not right for you. Simply email us at email@example.com or Contact Us page stating the exchange reason and we will provide the necessary steps to get you the right size. Last call and retiring items are not be eligible for free exchange.
We are happy to refund returns of unused items in original packaging within 30 days of purchase, less shipping cost. If you received free shipping and your return brings the order total below $150, AK Dancewear’s cost of shipping your order will be deducted from the amount returned to you. Simply email us at firstname.lastname@example.org and stating the reason of request. We reserve the right to deny refund to sender without prior return approval. Refunds will only be issued to original form of payment. Please allow for a period of up to 14 days for us to process the refund. Last call and retiring items are not eligible for return.
We typically ship your order within 1-2 business days after being placed.
Once the order has been placed, you will receive an order confirmation email.
We try our best to ensure your order arrives in a timely manner. Unfortunately, we cannot be held responsible for conditions beyond our control, such as severe weather or shipping service interruptions.
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment is responsible to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country.
Once you received your gift card code, it is automatically activated and ready to use. You can simply apply the code during checkout.
You can always manage your gift card(s) in My Account – Gift Card by adding them into your account. This way you will be able to track the remaining balance.
Our online gift card can only be used in our website and not redeemable at AK Flagship store.
USPS – from 4 to 6 business days – FREE for orders over $150 within the 48 Contiguous United States.
USPS Priority Mail – from 1 to 3 business days
USPS First-Class International – from 7 to 21 business days.
USPS Priority Mail International – from 6 to 8 business days.
USPS Priority Mail Express International – from 3 to 5 business days.
Store hours: Monday – Saturday, 11AM – 7PM Sunday, 12PM – 6PM
Location: 2401 S Stemmons FWY, ste 2078, Lewisville TX 75067
- Items are available to purchase in store
- Changing room on site
- Local Pickup shipping option handled at this store location