Frequently Ask Questions

Question How do I place order online?
AnswerTo Place an Order
Orders can be placed through our website 24 hours a day, 7 days a week.

Payment
All prices are stated in USD and the following payment methods
are accepted: Visa, MasterCard, American Express, and Discover.

Sales Tax
We are required to collect sales tax for orders shipped to Texas.

Question What is your return policy?
AnswerWe are happy to refund returns of unused items in original packaging within 30 days of purchase, less shipping cost. If you received free shipping and your return brings the order total below $150, AK Dancewear’s cost of shipping your order will be deducted from the amount returned to you. Simply email us at info@akdancewear.com and stating the reason of request. We reserve the right to deny refund to sender without prior return approval. Refunds will only be issued to original form of payment. Please allow for a period of up to 14 days for us to process the refund.
Question How long will it take to get my package?
AnswerGeneral Shipping Information
We typically ship your order within 1-2 business days after being placed.

Once the order has been placed, you will receive an order confirmation email.

We try our best to ensure your order arrives in a timely manner. Unfortunately, we cannot be held responsible for conditions beyond our control, such as severe weather or shipping service interruptions.

Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment is responsible to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country.

Question What shipping methods are available?
AnswerStandard USA
USPS – from 4 to 6 business days – FREE for orders over $150 within the 48 Contiguous United States.

International Shipping
USPS First-Class International – from 7 to 21 business days.

USPS Priority Mail International – from 6 to 8 business days.

Question How can I carry your products in my store?
AnswerIf you are a retailer wanting to find out how you can sell our product
in your store, send us an email at info@akdancewear.com or use our online contact form.
Question How can I participate in your ambassador program?
AnswerIf you love our product, tell us your stories! Want to share your love for AK Dancewear with your followers? Become a member of our brand ambassador team! Just send us an email at info@akdancewear.com wearing your favorite AK Dancewear along with your social media contact information and we will get in touch with you.